TDR means Ticket Deposit Receipt and can be filed online through IRCTC website.
Ticket Deposit Receipt can be submitted to claim refund if customer was not able to perform the journey due to any /or the following reason.
- Train Cancelled By Railways and Passenger Not Travelled.
- Train running Late by More than Three hours.
- Difference of Fare in case proper coach not attached.
- AC Failure
- Travelled without proper ID proof
- Wrongly charged by TTE
- Party partially traveled
- Passenger Not travelled
- The TDR Refund will be processed as per Extant Railway Rules.
- TDR should be filed within 30 days of Departure of Train.
- The refund process will take at-least 90 days and more
- E-ticket refund request (after chart preparation) can be filed online.
- In case of i-ticket, online refund request is not allowed. For i-ticket please follow the following procedure:Surrender the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt.Send your claim for refund to the following address attaching the original copy of the TDR to:GGM/IT, Indian Railway Catering & Tourism, Corporation Ltd., Internet Ticketing Center, State Entry Road, New Delhi – 110 055. IRCTC will process the refund claim with the Railway Administration and refund granted by the Railway shall be credited to your account.Refund claims under above clause may require at least 90 days or more for processing.
How To File TDR?
TDR can now be filed online from IRCTC website itself.
You need to login to your account and need to select the File TDR option. You need to give the reason for TDR filing (not performing the journey).
Reference : IRCTC